Learn Where and When to Use a Cell Phone in a Dentist’s Office

A dental professional using a cell phone while looking at x-rays

Nowadays, it’s hard to go anywhere and not see more than half of the people around you using a cell phone. While it may be the go-to gadget for calling, texting, and internet-surfing while away from home, it’s important that you be mindful of where and when to use one while working in a dentist’s office. Why? One word…HIPPA. As you will learn in your dental assistant classes, staying in compliance with HIPPA is crucial but so is maintaining professionalism about the workplace. Read on to learn where and when you should use your cell phone and how it can potentially put you in a comprising situation should sensitive information become public.

When to Use a Cell Phone in the Workplace

Depending on your employer, they may or may not prefer that you use your cell phone while at work. While you’re taking lunch or on a break, it may be perfectly acceptable; however, when dealing with patients and preparing files, it may be strongly discouraged. Here are some reasons why it may be beneficial to keep your cell phone nearby while working:

  • If you’re taking a lunch break, it is perfectly acceptable to use it.
  • If an emergency occurs, your employer may be fine with cell phone usage to address the issue.

It is important to remember though that while your boss or colleagues say “downtime” can be used to play on your phone, as a dental assistant, there is usually very little of available time, so even if others are embracing phone usage, opt to stand out from the crowd and spend it taking care of something around the office.

When Not to Use a Cell Phone While at Work

There are instances when you should never pull out your cell phone while at work. Keeping it in a locker, purse, or pocket is fine, but some employers view smartphones and any other type of personal technological device to be:

  • Unprofessional
  • Compromising to a patient’s privacy
  • Inappropriate

HIPPA violations are extremely serious and can be detrimental to a dental or health care practice of any kind. When a cell phone is out and visible, it can lead to a potential violation of a patient’s privacy.

As you continue in your dental assistant training, always heed the advice of your teachers, employer, and colleagues but be mindful of what can be considered unprofessional in the workplace. While a cell phone may be fine to have during your lunch break, it might be best to just keep it tucked away for the duration of your workday.

About Dental Assistant Pro
This 10-week course schedule is a class-based instructional program that uses real-life scenarios and hands-on experience to train the best dental assistants. Dental Assistant Pro is designed to allow students the ability to pursue a new career path while continuing to work full-time jobs. To learn more about us, visit our website or call (614) 942-5291.

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Reviews From Our Students

Kenzie Clark
Kenzie Clark
13. August, 2022.
Great experience!!
kaitlyn mcgarvey
kaitlyn mcgarvey
13. August, 2022.
Quick easy way to get a dental assistant certificate. Quick way to get into the dental field. More job opportunities opened after I received the certificate. Also received radiology license from class. Instructor is easy-going & bubbly personality.
Kaitlyn Waits
Kaitlyn Waits
13. August, 2022.
Enjoyable, quick program to get into a dental office. I'm looking forward to starting my new career
Sydnee Burgess (Syd)
Sydnee Burgess (Syd)
13. August, 2022.
It was a great experience! I was very nervous about dental and wasn’t sure how much I’d like it but through this experience I feel a lot better about going into the field. Jeanie who is the instructor is also a very warm person and truly cares for each of her students and their growth in the field.
Abby Morehouse
Abby Morehouse
11. May, 2022.
Such an amazing program! Would recommend this to anyone looking for a career in dentistry.
Lilly Collins
Lilly Collins
7. May, 2022.
Had an amazing experience as a student in the Lebanon program! The instructors Abby and Jeanne are amazing and have taught me so much from skills to job search, i will be forever grateful for their help and this experience.
Kaitlyn
Kaitlyn
7. May, 2022.
Dental Assistant Pro is a wonderful program! The instructors, Jeanne and Abby, are very welcoming and do a great job at teaching their students. This program teaches you all of the basics and allows you to enter at an entry level dental assisting position at any Office. It was very convenient having classes only on the weekends and was so much fun!
Megan Sellman
Megan Sellman
7. May, 2022.
I went to Dental Assistant Pro from 7:30am-12pm, Jeanne and Abby made the program very fun and enjoyable! I learned a lot from this program and they made it easy to learn.
kiranpreet kaur
kiranpreet kaur
7. May, 2022.
I am only 18 and a Dental assistant now. I went to Dental Assistant Pro at Lebanon. It was a wonderful and thorough program. Jeane and Abby made it so easyyy to accomplish my goal. I learnt a lot in this program- X-rays, impression, diagnostic caste model and a lot of other things. Hands on training, awesome experience!!!!! Loved it 😊